Frequently asked questions

FAQs

General enquiries

ARE PETS ALLOWED ON BOARD?

We welcome dogs on board our cruise only options, however they must be booked on at the checkout free of charge.

We allow a maximum of 5 dogs on board per cruise. 

*Please note that there can be more than one tour on each boat and there is no guarantee that there will be no dogs on board at your time of sailing* 

DO YOU HAVE TOILETS ON BOARD?

Yes, you'll never get caught short while sailing the length of the loch!

CAN I BUY SOMETHING TO EAT ON BOARD?

We serve a selection of Scottish produce, hot and cold drinks, light snacks and a wee dram from our bar. But please, do not feed the monster!

DO I NEED TO BOOK?

To avoid disappointment you really should, especially in summer. And it's very easy to do at www.jacobite.co.uk.

Remeber that even though under 5's go free on our cruise and cruise & castle options, they still require a ticket. 

WHEN CAN I CRUISE WITH JACOBITE?

363 days a year. We leave Nessie in peace on Christmas Day, Boxing Day and New Year's Day!

IS THERE WIFI AVAILABLE ON BOARD?

Yes, there's FREE WiFi on board. But we really don't recommend surfing on Loch Ness!

Disabled access

DO YOUR BOATS HAVE WHEELCHAIR ACCESS?

Cruises from Tomnahurich Bridge are not suitable for wheelchair users.  

Some cruises from Dochgarroch are suitable for wheelchair users and people with restricted mobility, please call 01463 233999 to check prior to booking.  

Cruises from Clansman Harbour are not suitable for wheelchair access or for people with restricted mobility.

Please click on the links below for information on disability access to our departure points.

Tomnahurich Bridge

Dochgarroch Lock

Clansman Harbour

Please click on the links below for information on disability access on our boats.

Jacobite Warrior

Jacobite Queen

Security and Safety

WHAT SHOULD I WEAR?

Wear layers, as temperatures on the loch vary. We have increased ventilation on board our boats, so we recommend you wrap up warm! 

Pricing

DO CHILDREN GO FREE?

Your little Nessie spotters under the age of 5 go free on our loch cruises, but they still require a ticket. 

Simply select the under 5 option when booking. 

Under 5's are still required to pay on our coach and cruise Temptation option. 

Questions we haven't yet answered

Please feel free to contact us directly, we will get back to you as soon as we can.

hello@jacobite.co.uk